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“Streamlining operations will be Mark Kowalsky’s challenge this year and that means purchasing a telemetry system to better track his accounts.” Well, if you happen to have a copy of the January 2002 edition of Canadian Vending Magazine filed away that quote may sound a little familiar. That’s because it just happened to be Mark Kowalsky’s, President of ADH Holdings in Windsor Ontario, response when asked by Canadian Vending what his biggest challenge would likely be for 2002. As one of Canada’s most progressive vending operators, it is not surprising Mark has long been a proponent of wireless telemetry and remote machine monitoring. In fact, Mark began researching remote monitoring systems almost six years ago when he began to realize the potential impact of the technology on his bottom line. So when Mark read a recent article in Canadian Vending Magazine, highlighting Cantaloupe Systems SEEDTM remote machine monitoring system, he knew the timing was finally right to make the investment. With SEED,TM Mark felt he had found a telemetry solution that would allow him to effectively monitor his operation from his office, which would translate into saving both time and money. From the beginning Mark knew remote monitoring was the right tool to enable his company to grow more efficiently without the necessity of adding to staff and vehicles. As he said back in January 2002, “…if I can eliminate wasted trips by knowing ahead of time what machines need servicing, then we can keep staff up and running.” With that in mind, Kowalsky recently ordered 70 SEEDTM units from e2wireless in Calgary, the exclusive Canadian distributor for Cantaloupe Systems market leading SEEDTM remote machine monitoring system. Mark and his team at ADH Vending have been busy installing units in most of their key accounts in and around the Windsor area and hope to have roughly 100 units up and running by mid-summer. Like most operators, many of ADH Vending’s locations tend to experience wide swings in sales activity due to varying schedules and demand factors. For that reason, remote machine monitoring is key to their continuing ability to offer efficient and timely service, which is the foundation upon which the company was built. As Mark has always said, “It’s so frustrating to get to a location and realize you could have waited a few more days or should have been there a few days sooner.” Well now ADH Vending can stop worrying about over or under servicing their machines and once again focus on growing their business, with a little help from SEEDTM. About e2wireless About Cantaloupe Systems 2930 Shattuck Ave., Suite 206, Berkeley, CA 94705
2007-04-27 |
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